Privacy Policy

Last updated: April 27, 2026

Applies to: Pirmam Immobilizer mobile application (Android and iOS)

This Privacy Policy explains how Pirmam For Information Technology ("Pirmam", "we", "us", or "our") collects, uses, discloses, and protects information when you use the Pirmam Immobilizer mobile application ("App") and related support services.

1. Scope and Acceptance

By installing or using the App, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please do not use the App.

2. Account Registration and Access

Users cannot create accounts directly within the App.

Access, onboarding, and support are handled by our team. To request account assistance or service support, contact [email protected] or visit https://www.pirmam.com/contactus.

3. Information We May Collect

We follow data minimization principles and only collect information required to provide immobilizer functionality, support, security, and service reliability.

• Contact and support information: Information you provide when contacting us by email or through our website (for example, name, email, phone number, and message details).
• Technical and device information: App version, operating system version, device model, unique app/device identifiers where applicable, and diagnostic logs.
• Service usage data: Operational events related to the App's immobilizer and security functions, error reports, and performance metrics.
• Permissions-based data: Data enabled by your device permissions and only when necessary for core functionality (for example, Bluetooth, location-related access, notifications, or network connectivity state).

4. How We Use Information

We may use collected information to:

• Provide, operate, and maintain App functionality.
• Authenticate and manage authorized access provided by our support team.
• Respond to support requests and customer inquiries.
• Monitor performance, troubleshoot issues, and improve reliability and security.
• Detect, prevent, and investigate misuse, fraud, and security incidents.
• Comply with legal obligations and enforce applicable terms and policies.

5. Legal Basis for Processing (Where Applicable)

Depending on your jurisdiction, we process information based on one or more legal grounds: performance of a contract, legitimate interests, legal compliance, and consent where required. If consent is required, you may withdraw it at any time, subject to legal and operational limitations.

6. Data Sharing and Disclosure

We do not sell personal information. We may share information only in limited circumstances:

• With service providers acting on our behalf (for example hosting, infrastructure, analytics, or support systems), under confidentiality and security obligations.
• When required by law, regulation, court order, or valid governmental request.
• To protect rights, safety, and security of users, our services, or others.
• In connection with a merger, acquisition, restructuring, or asset transfer, subject to applicable safeguards.

7. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including service delivery, security, troubleshooting, legal compliance, dispute resolution, and enforcement. Retention periods vary by data type and legal requirements.

8. Data Security

We implement commercially reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, misuse, and destruction. No method of transmission or storage is completely secure; therefore, absolute security cannot be guaranteed.

9. International Transfers

Your information may be processed in countries other than your own, where data protection laws may differ. When required, we apply appropriate safeguards for cross-border data transfers.

10. Your Privacy Rights

Subject to applicable law, you may have rights to access, correct, update, delete, restrict, or object to certain processing of your personal data, and to request data portability where applicable. To exercise these rights, contact [email protected].

11. Children's Privacy

The App is not directed to children under the age defined by applicable law in your region. We do not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided personal information, please contact us so we can take appropriate action.

12. Third-Party Services and Links

The App or our communications may include links to external websites or services that are not operated by us. We are not responsible for the privacy practices of third parties. We encourage you to review their policies.

13. Platform-Specific Compliance (Google Play and Apple App Store)

This policy is intended to support publication and operation of the App on Google Play and Apple's App Store. We commit to handling data in line with applicable platform policies, including transparency, limited use, and security obligations for user data.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. Any updates will be posted on this page with a revised "Last updated" date. Material changes may be communicated through appropriate in-app or service channels where required.

15. Contact Us

For privacy questions, data requests, or support: [email protected]
Contact page: https://www.pirmam.com/contactus